Privacy Policy

By using the Service, you consent to receive electronic communications (e.g., email, text) and agree that they satisfy any legal requirement for written agreements, notices, or disclosures. You acknowledge that internet-based communications carry inherent risks and are not entirely confidential. We do not guarantee the privacy or security of electronic transmissions.

Opting Out of Marketing Communications

You may unsubscribe from promotional emails by following the instructions provided in those emails. However, we may still send non-promotional messages, such as order confirmations or updates to our legal terms.

SMS/MMS Messaging

By calling or texting (800) 941-8644, you consent to receive text messages. To opt-out, reply "STOP" at any time. We respect your privacy and will process your request promptly.

Additional Uses of Information

Appointment Reminders – We may use your health information to send reminders about upcoming appointments.

Cookies & Tracking Policy

Our website uses cookies, which are small data files stored on your device to enhance functionality and improve communication between your browser and our platform. These cookies help us optimize your experience and ensure seamless interaction with our website.

Types of Cookies We Use:

  • Session Cookies – Temporary cookies that are deleted when you close your browser.

  • Persistent Cookies – Remain on your device until manually deleted or they expire.

Why We Use Cookies:

  • Analytics – Monitor website traffic and user behavior (e.g., Google Analytics).

  • Functionality – Store login details and enhance user experience.

  • Social Media Integration – Facilitate connections with platforms like Facebook and Instagram.

  • Security & Quality Assurance – Detect and prevent unauthorized activities or website irregularities.

  • Personalized Advertising – Deliver relevant ads based on user interests (e.g., Google Ads).

By using our website, you consent to our use of cookies in accordance with this policy.

Third-Party Cookies

We may use cookies from third parties such as Google, Facebook, and Instagram to integrate social media, track statistics, and deliver personalized ads. You can opt out of Google Analytics.

Managing & Deleting Cookies

You can delete or block cookies in your browser settings. Please note that our website and/or website features may not function properly if all cookies are disabled. Visit your browser’s support page for instructions.

Termination & Enforcement

We may, at our sole discretion, take action if you violate these Terms or engage in inappropriate conduct, including:

(i) Removing you from our notification lists;

(ii) Cooperating with law enforcement;

(iii) Restricting or terminating your access to the Service;

(iv) Taking any other action we deem necessary.

If your access is revoked due to a violation, you agree not to attempt re-registration or access under a different name. Our rights under these Terms are not limited to these measures and may include any legal or equitable actions available to us.

Entire Agreement

These Terms represent the sole and complete agreement between you and Serenity Mobile IV, replacing all previous agreements and representations.

Governing Law & Jurisdiction

This Agreement is governed by California law, excluding its conflict of law principles. In any legal dispute, California laws and regulations shall prevail. Parties agree to the exclusive jurisdiction of California courts and waive the right to a jury trial.

Patient Notice

Per Title 16, California Code of Regulations §1355.4, physicians at Serenity Mobile IV, Inc. are licensed and regulated by the Medical Board of California. This notice informs patients of the Board’s oversight role.

Contact Information

If you have any questions or require further clarification regarding these Terms, please contact us at info@serenitymobileiv.com. We are available to address any concerns related to our policies, services, or your rights under this Agreement.